Refund policy

Team and Business start with a 14-day trial of Business. No payment card is required to start the trial.

If you do not upgrade before the trial ends, you are not charged. Your workspace moves to Free, and nothing in it is deleted.

You can cancel a paid plan at any time. There is no cancellation fee. After you cancel, you keep access to the paid plan until the end of the billing period you have already paid for. Canceling does not delete your workspace. To close the workspace and delete its data, see the Privacy Policy.

Except for the discontinuation refund below, and except where the law requires a refund, fees are non-refundable. That includes:

• Partial billing periods after you cancel
• Unused time on a monthly or yearly plan
• Seats or features you do not use

Yearly plans are billed once for the year. Canceling during that year does not refund the unused months.

If we discontinue ByteBoard, or a paid plan you are subscribed to, we will give you at least 30 days' notice and refund any fees you prepaid for the unused part of your billing period. This is the discontinuation refund described in Section 16 of the Terms.

If you believe a charge was made in error, or that a refund is required by law, use the contact form and include the workspace name and the charge. We will respond and, where a refund is due, return it to the original payment method through Stripe.

BitByte Labs LLC 2465 Arnold Mill Rd NW Lawrenceville, GA 30044, USA

You can also use the contact form.